Contact & company details
How to reach a person, and the company information the Electronic Communications and Transactions Act requires us to publish.
Send us a message
There is no call centre and no ticket queue. This reaches a person who works on the product, and the more you tell us about what you build, the more useful the first call is.
Or write to us directly
- Sales, demonstrations and pricing
- sales@tenvar.co.za
- Existing customers, support
- support@tenvar.co.za
- Privacy, POPIA and data requests
- support@tenvar.co.za — see the privacy policy
- Telephone
- Available on request
Who you are dealing with
Published in terms of section 43(1) of the Electronic Communications and Transactions Act 25 of 2002.
Tenvar is a product of i60. There is no separate Tenvar company: i60 is the supplier you contract with, invoices you, and is responsible for the service. The details below are i60's.
| Trading name | Tenvar |
|---|---|
| Full legal name | I-Sixty Group |
| Legal status | Private company incorporated in the Republic of South Africa |
| Registration number | 2005/033769/07 |
| Place of registration | Republic of South Africa (CIPC) |
| Directors / office bearers | Available on request |
| VAT registration | 4880229234 |
| Physical address | 26 Pretorius Avenue, Lyttelton Manor, Centurion, 0157 |
| Postal address | Available on request |
| Website | https://tenvar.co.za |
| sales@tenvar.co.za | |
| Telephone | Available on request |
We are not currently a member of any self-regulatory or accreditation body in respect of this service, and there is no external code of conduct we are bound by. If that changes, it will be stated here.
Address for legal service
Legal process may be served at our physical address above, marked for the attention of the directors. We also ask that a copy be emailed to sales@tenvar.co.za so that it is dealt with promptly — that request is a convenience and does not replace proper service.
Transaction information
The rest of what section 43 requires — what the service is, what it costs, how and when you pay, how long the agreement runs, how either of us ends it, and how a dispute is handled — is set out in the terms of service, so that there is one copy of it rather than two that can drift apart.
Current pricing is published openly on the pricing section of the home page. All prices exclude VAT.
Complaints
Tell us first — sales@tenvar.co.za. Most things are a misunderstanding about how a figure was worked out, and we would rather explain it than have you stop trusting the number.
If it concerns your personal information and we have not resolved it, you may complain directly to the Information Regulator (South Africa): POPIAComplaints@inforegulator.org.za, JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001.